simplify and automate business processes
Maximise customer opportunities, increase profitability and sweat your assets
Monitor and improve all areas of business performance
It cos ts 8 times as much to acquire a new customer than to retain an existing one. Y ou are more likely to retain a customer if you can ac hieve and sustain exce llent customer service through reliable C ost, Quality and Delivery.
We have removed the challenge and complexity of querying your business information so that anyone in your team can do it. You can easily generate highly customisable real-time reports and performance measures that can be accessed anytime anywhere using mobile devices. You can also create personalised dashboards so that you can monitor trends and focus on the priority areas of your business and make informed decisions to improve overall operational performance.
Valuechain.com streamlines internal and external operations by sharing team dashboards, activities, project plans and documents so that you can easily collaborate with team members and external partners to drive operational excellence.
You can allocate tasks to individual team members and monitor status dynamically through your integrated task console and performance dashboards. You can also monitor resource loading by individual team member or by a team collectively to ensure that tasks are allocated evenly and no individual become a bottleneck.
In one place managers and team members can view all projects, tasks and customer activities so that individuals know what needs prioritising and can focus their efforts to deliver company targets.
To drive productivity levels it is critical that you focus on core competences and outsource non-core to your supply chain partners. Valuechain.com enables you to do this without losing visibility and control. You can easily identify suppliers that have the required manufacturing capabilities, capacities, and quality approvals. You can then streamline the tendering and new product introduction processes so that cost, lead-time and risk are minimised.
You can also create personalised supplier dashboards whereby they can access real-time performance measures and reports. Suppliers can also access your live purchase orders and managing by exception they can provide live promise dates. You always have full control over the information that you share with suppliers and it is always secure....we just make it easier to generate the reports and distribute them
You can create collaborative on-line improvement programmes with your supply chain partners to reduce cost and waste.
This level of transparency will not only streamline intercompany communications but will generate supplier loyalty from which you can develop strategic partnerships.